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Direct Seller Agreement

Direct Seller Agreement

FeelGood Multitrade (OPC) Pvt Ltd

This Direct Seller Agreement ("Agreement") is entered into electronically between FeelGood Multitrade (OPC) Private Limited ("Company" or "FeelGood") and the individual who has successfully registered as a Direct Seller with the Company ("Direct Seller").

By accepting this Agreement electronically and completing the registration process, the Direct Seller agrees to comply with this Agreement, the Compensation Plan, Code of Conduct & Ethics, Privacy Policy, Return, Refund, Replacement & Buyback Policy, and all other Company policies, procedures, rules, guidelines and applicable laws.


1. Introduction

FeelGood Multitrade (OPC) Private Limited operates a direct selling business for the promotion and sale of agriculture, wellness, nutrition, lifestyle and biomagnetic products through independent Direct Sellers across India.

The Direct Seller joins the business voluntarily on a non-exclusive basis for promoting and selling Company products in accordance with applicable laws and Company policies.

Participation in the Company's business opportunity is entirely voluntary and does not create any employment, partnership, franchise, agency or joint venture relationship between the Company and the Direct Seller.


2. Definitions

For the purpose of this Agreement:

Company means FeelGood Multitrade (OPC) Private Limited.

Direct Seller means an individual authorized by the Company to promote and sell Company products.

Products means products marketed or distributed by the Company.

Compensation Plan means the business and reward structure introduced by the Company from time to time.

Policies means all rules, procedures, guidelines, notices and policies issued by the Company.

KYC means Know Your Customer verification requirements prescribed by the Company.

Cooling-Off Period means the period during which a Direct Seller may exercise rights available under applicable laws and Company policies.

Company Platforms include the Company's website, mobile application, distributor portal, software systems and official communication channels.


3. Appointment of Direct Seller

The Company appoints the Direct Seller on a personal, non-exclusive, non-transferable and revocable basis to market and promote Company products.

The Company reserves the right to accept, reject, suspend, restrict or terminate any application or distributorship in accordance with applicable laws and Company policies.

The Direct Seller shall operate independently and shall not represent themselves as an employee, agent, partner, franchisee or legal representative of the Company.


4. Responsibilities of the Direct Seller

The Direct Seller agrees:

  • To conduct business ethically, professionally and lawfully.
  • Not to make false, misleading, exaggerated or unsubstantiated product or income claims.
  • Not to make medical, therapeutic, disease cure or health claims unless expressly authorized by the Company.
  • Not to engage in unfair, deceptive, coercive or unethical sales practices.
  • Not to force, pressure or induce any person to purchase products or join the business opportunity.
  • Not to engage in stock loading, inventory loading or unauthorized selling activities.
  • To clearly explain product features, pricing, refund policies, return policies and other relevant information to customers.
  • To maintain respectful, professional and ethical conduct with customers, distributors and Company representatives.
  • To comply with all applicable laws, regulations and Company policies.
  • Not to misuse the Company's name, logo, trademarks, goodwill or intellectual property.
  • Not to create unauthorized advertisements, websites, social media pages, digital content or promotional material using Company branding.
  • To maintain the confidentiality of Company information, distributor information, customer data and business-related records.

4A. KYC and Verification

The Direct Seller shall provide complete, accurate and updated information during registration and throughout the term of association with the Company.

The Company may require identity documents, address proof, PAN details, bank account information, declarations and other documents necessary for verification and compliance purposes.

The Company reserves the right to verify, validate or investigate any information submitted by the Direct Seller.

Failure to provide, update or verify KYC information may result in restriction, suspension or termination of the Direct Seller account and withholding of payouts until compliance requirements are fulfilled.

4B. Prohibited Activities

The Direct Seller shall not:

  • Engage in crossline recruiting.
  • Engage in team poaching.
  • Engage in sponsor shopping.
  • Manipulate genealogy structures.
  • Create fraudulent, misleading or unauthorized registrations.
  • Engage in identity fraud or financial fraud.
  • Manipulate compensation calculations, business volume or qualification criteria.
  • List, advertise or sell Company products through Amazon, Flipkart, Meesho, IndiaMART, Facebook Marketplace, Instagram Shops, WhatsApp Commerce or any other online marketplace unless specifically authorized by the Company.
  • Conduct unauthorized seminars, trainings, webinars or promotional events representing the Company.
  • Create unauthorized WhatsApp groups, Telegram groups, social media pages or digital platforms falsely representing the Company.
  • Engage in any activity prohibited under Company policies or applicable laws.

5. Responsibilities of the Company

The Company agrees:

  • To operate its business in accordance with applicable direct selling laws and regulations.
  • Not to promote or operate any pyramid scheme, money circulation scheme, investment scheme or unlawful business activity.
  • Not to provide income merely for recruitment of persons.
  • To provide product information and business information reasonably required for conducting business activities.
  • To maintain records and grievance redressal mechanisms as required by applicable laws.
  • To process eligible payouts in accordance with Company policies and payout schedules.

6. Compensation and Incentives

Eligible Direct Sellers may receive incentives, bonuses, rewards, recognitions or other benefits under the Company's Compensation Plan.

The Compensation Plan may include but is not limited to:

  • Retail Profit
  • Sponsor Reward
  • Development Bonus
  • Mentorship Bonus
  • Consistency Bonus
  • Repurchase Bonus
  • Recognition Bonuses
  • Franchisee Sponsor Reward
  • Promotional Incentives
  • Special Recognition Rewards

Eligibility for payouts shall depend upon fulfilment of applicable qualification criteria, business conditions, compliance requirements and Company policies.

The Company reserves the right to amend, modify, suspend or revise the Compensation Plan, policies, procedures, incentives, recognitions and business rules from time to time, subject to applicable laws.

6A. Adjustment of Incentives

The Company may adjust, reverse, recover, withhold or deny incentives, bonuses, rewards or commissions resulting from:

  • Returns;
  • Refunds;
  • Buybacks;
  • Policy violations;
  • Fraud;
  • Operational errors;
  • Regulatory requirements;
  • Compliance investigations.

7. Payouts and Taxation

All payouts shall be processed according to the applicable payout cycle and shall be subject to statutory deductions including TDS and other applicable taxes.

The Direct Seller shall be solely responsible for compliance with personal tax obligations and statutory filings.

The Company reserves the right to withhold, suspend, adjust, recover or deny payouts in cases involving fraud, disputes, policy violations, compliance concerns, legal investigations or operational errors.


8. Return, Refund and Buyback

The Company may provide return, refund, replacement, exchange or buyback facilities in accordance with applicable Company policies and legal requirements.

All requests shall be subject to the terms, conditions, timelines and eligibility requirements specified in the applicable Company policy.

8A. Cooling-Off Period

The Direct Seller acknowledges that the Company provides a Cooling-Off Period and related rights in accordance with applicable laws and Company policies.

The exercise of such rights shall be governed by the Company's Refund, Return and Buyback Policy.


9. Confidentiality and Intellectual Property

All trademarks, logos, trade names, product names, business systems, marketing materials, software, databases, literature, training materials and intellectual property rights belong exclusively to the Company.

The Direct Seller shall not copy, reproduce, distribute, modify, publish, license, sell, transfer or misuse any Company intellectual property without prior written permission.

The confidentiality obligations under this Agreement shall survive termination.


10. Suspension and Termination

The Company reserves the right to suspend, restrict, investigate or terminate any Direct Seller account in the event of:

  • Violation of Company policies.
  • Fraudulent, unethical, deceptive or unlawful conduct.
  • Misrepresentation of products, business opportunity or earnings.
  • Regulatory or legal non-compliance.
  • Misuse of Company branding, intellectual property, systems or confidential information.
  • Activities that damage or may damage the reputation, goodwill or interests of the Company.

The Direct Seller may voluntarily resign from the business in accordance with Company procedures.

10A. Investigation Rights

The Company may investigate any activity that may involve fraud, misconduct, policy violations, compensation manipulation, regulatory concerns or legal non-compliance.

During an investigation, the Company may request documents, explanations, declarations or other information from the Direct Seller.

The Company may temporarily restrict accounts, suspend payouts or limit access to Company systems during the investigation process.

10B. Permanent Disqualification

The Company may permanently disqualify a Direct Seller for serious violations including:

  • Forged KYC documents.
  • Identity fraud.
  • Financial fraud.
  • Compensation manipulation.
  • Multiple accounts in violation of Company policies.
  • Serious misconduct.
  • Criminal activities affecting Company interests.

11. Independent Relationship

The Direct Seller operates as an independent contractor and not as an employee, agent, franchisee, partner, joint venture participant or legal representative of the Company.

Nothing contained in this Agreement shall be construed as creating an employment relationship.

The Direct Seller shall have no authority to legally bind the Company.

11A. No Exclusive Rights

Participation in the Company's business does not grant the Direct Seller any exclusive territory, geographical area, customer base, market rights or distribution rights.

The Company reserves the right to appoint, register or authorise other Direct Sellers or business participants in any location.


12. Limitation of Liability

The Company shall not be liable for indirect, incidental, consequential, special, exemplary or punitive damages arising from participation in the business.

The Company shall not be responsible for unauthorised statements, claims, promises, representations or commitments made by any Direct Seller.

12A. Privacy

The collection, use, storage, disclosure and processing of personal information shall be governed by the Company's Privacy Policy as amended from time to time.

12B. Electronic Communications

The Direct Seller agrees to receive communications through email, SMS, mobile applications, distributor portals, websites, messaging platforms or other Company-authorised communication channels.

12C. Electronic Acceptance

The Direct Seller agrees that electronic records, electronic communications, electronic signatures, electronic acceptance and digital confirmations shall have the same legal validity and enforceability as physical documents and handwritten signatures to the extent permitted under applicable laws.


13. Modification of Policies

The Company reserves the right to amend, revise, update, replace or modify this Agreement, Compensation Plan, policies, procedures and business rules at any time.

Updated policies may be published on official Company platforms and shall become binding upon publication or such date as specified by the Company.

13A. Incorporation of Policies

The Direct Seller acknowledges and agrees that all Company policies, procedures, guidelines, codes of conduct, compensation plans, business rules, compliance requirements, operational instructions, notices, manuals and other documents issued, adopted, amended or published by the Company from time to time shall form an integral part of this Agreement and shall be binding upon the Direct Seller.

The Direct Seller further agrees to comply with such documents as may be introduced, revised, updated, replaced or withdrawn by the Company from time to time in accordance with applicable laws and Company requirements.


14. Governing Law and Jurisdiction

This Agreement shall be governed by the laws of India.

Any dispute arising out of or relating to this Agreement shall be subject to the jurisdiction of competent courts and legal forums.

14A. Severability

If any provision of this Agreement is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14B. Waiver

Failure by the Company to enforce any provision of this Agreement shall not constitute a waiver of its rights.

14C. Force Majeure

The Company shall not be liable for delays or failures resulting from circumstances beyond its reasonable control including natural disasters, pandemics, governmental actions, war, strikes, technical failures or force majeure events.


15. Declaration

By accepting this Agreement electronically, the Direct Seller declares and confirms that:

  • They have read, understood and voluntarily accepted this Agreement.
  • They agree to comply with all Company policies, procedures and applicable laws.
  • They understand that earnings depend upon individual effort, sales performance, team performance, market conditions and fulfilment of business requirements.
  • They understand that the Company does not guarantee any fixed, assured or guaranteed income.
  • They are voluntarily participating in the Company's business opportunity.
  • The information provided during registration is true, accurate, complete and not misleading.
  • They shall immediately notify the Company of any material changes to their registration information.
  • They understand that participation in the Company's business opportunity does not guarantee employment, franchise rights or exclusive territorial rights.
  • Continued participation in the Company's business is subject to ongoing compliance with Company policies and applicable laws.

FeelGood Multitrade (OPC) Pvt Ltd

This Direct Seller Agreement shall be read together with the Company's Compensation Plan, Privacy Policy, Terms & Conditions, Return, Refund & Buyback Policy, Social Media Policy, and all other applicable Company policies published on the official website.