Welcome to the official website of FeelGood Multitrade (OPC) Pvt Ltd ("Company", "FeelGood", "we", "our" or "us"). These Terms & Conditions ("Terms") govern your access to and use of our website, mobile applications, products, services and all other platforms owned or operated by the Company.
These Terms constitute a legally binding agreement between the Company and every visitor, customer, Direct Seller, applicant, registered user or any other person accessing or using the Company's website or services ("User", "you" or "your"). By accessing or using the website, creating an account, purchasing products, applying to become a Direct Seller or otherwise interacting with the Company, you acknowledge that you have read, understood and agreed to be bound by these Terms together with all other applicable Company policies.
If you do not agree with any provision of these Terms or any other applicable Company policy, you must immediately discontinue the use of the Company's website and services.
These Terms shall be read together with the Company's Direct Seller Agreement, Code of Conduct & Ethics, Privacy Policy, Disclaimer, Return, Refund, Replacement & BuyBack Policy, Shipping & Delivery Policy and every other policy, guideline, procedure or document published on the Company's official website at www.feelgoodmultitrade.com, all of which form an integral part of these Terms and shall be deemed to be incorporated herein by reference, as amended from time to time.
By accessing or using the Company's website or services, you represent and warrant that you are legally competent to enter into a binding contract under the applicable laws of India and that you agree to comply with these Terms and all applicable laws, rules and regulations.
Any individual intending to become a Direct Seller shall, before activation of the Direct Seller account, expressly acknowledge and agree to be bound by the Direct Seller Agreement, Code of Conduct & Ethics, Compensation Plan and every policy published on the Company's official website. Activation of a Direct Seller account shall constitute confirmation of such acceptance.
The Company reserves the right to refuse access to the website, decline any application, suspend or terminate any account or discontinue any service where it reasonably believes that a User has violated these Terms, any Company policy or any applicable law.
The Company's website and services are intended only for persons who are legally competent to enter into binding contracts under the applicable laws of India. By accessing or using the website, you represent and warrant that you satisfy the eligibility requirements prescribed under these Terms.
Any individual who is at least 18 (eighteen) years of age throughout India, or 21 (twenty-one) years of age in the State of Maharashtra, as applicable, and who is competent to contract under the applicable laws of India, may use the Company's website, purchase products or apply to become a Direct Seller, subject to fulfilment of the Company's eligibility criteria.
Every User shall provide complete, accurate and up-to-date information while creating an account, placing an order or submitting any application to the Company. The Company reserves the right to verify such information and may reject, suspend or terminate any account or application if any information is found to be false, misleading, incomplete or inaccurate.
Users shall be solely responsible for ensuring that their use of the Company's website, products and services complies with all applicable laws, rules and regulations in the jurisdiction from which they access or use the Company's services.
Users may purchase products either by creating a registered account or, where permitted by the Company, as a guest user. Certain features, services or business opportunities, including registration as a Direct Seller, may require creation of a registered account and successful completion of the Company's verification process.
Users are responsible for maintaining the confidentiality of their login credentials and for all activities carried out through their account. The Company shall not be responsible for any unauthorised access resulting from the User's failure to adequately protect their account credentials.
The Company reserves the right to suspend, restrict or permanently terminate any account where it reasonably believes that the account has been created using false information, is being used in violation of these Terms or any Company policy, or poses a risk to the security, integrity or legitimate interests of the Company or its users.
Users shall use the Company's website only for lawful purposes and in accordance with these Terms, applicable laws and all other Company policies. Users shall not engage in any activity that may interfere with the proper functioning, security or integrity of the Company's website, systems or services.
Without limiting the generality of the foregoing, Users shall not:
The Company reserves the right to suspend, restrict or terminate access to the website and to take any other appropriate legal or contractual action against any User found to be in violation of this section.
The Company endeavours to ensure that product descriptions, specifications, images, prices and other information displayed on the website are accurate. However, such information is provided for general informational purposes only and may occasionally contain typographical errors, inadvertent inaccuracies or omissions.
All products are offered subject to availability. The Company reserves the right to modify product specifications, discontinue products, revise prices, limit purchase quantities or withdraw any product from sale at any time without prior notice.
Submission of an order constitutes an offer by the User to purchase the selected products. The Company reserves the right to accept or reject any order, in whole or in part, for reasons including but not limited to product unavailability, pricing errors, payment verification issues, suspected fraudulent activity, regulatory requirements or any other legitimate business reason. In the event that an order is cancelled after payment has been received, the Company shall process the applicable refund in accordance with its Return, Refund, Replacement & BuyBack Policy.
Payments may be accepted through bank transfers, electronic payment methods or other payment mechanisms authorised by the Company from time to time. The Company may engage regulated third-party payment service providers to facilitate payment processing wherever considered appropriate.
Registration as a Direct Seller with the Company is voluntary and subject to fulfilment of the eligibility criteria, successful verification of the applicant and acceptance by the Company. Submission of an application does not guarantee approval or activation of a Direct Seller account.
Before activation of a Direct Seller account, every applicant shall expressly acknowledge that they have read, understood and agreed to be bound by the Company's Direct Seller Agreement, Code of Conduct & Ethics, Compensation Plan and every policy, guideline, procedure and document published on the Company's official website at www.feelgoodmultitrade.com, as amended from time to time.
Every Direct Seller shall conduct business honestly, ethically and in compliance with all applicable laws and Company policies. Direct Sellers shall not make false, misleading or unauthorised representations regarding the Company, its products, income opportunities, compensation plan or business model, nor shall they engage in any activity that may adversely affect the reputation or legitimate interests of the Company.
The Company reserves the right to suspend, deactivate or terminate the Direct Seller account of any person found to have violated the Direct Seller Agreement, Code of Conduct & Ethics, Compensation Plan, these Terms or any other applicable Company policy, without prejudice to any other legal or contractual rights available to the Company.
Unless otherwise stated, all content available on the Company's website, including but not limited to the Company's name, logos, trademarks, trade names, product names, designs, graphics, photographs, videos, software, source code, text, documents, databases and other intellectual property, is owned by or licensed to the Company and is protected under applicable intellectual property laws.
No User shall copy, reproduce, publish, distribute, modify, transmit, commercially exploit or otherwise use any intellectual property of the Company without obtaining the Company's prior written permission, except to the limited extent expressly permitted under applicable law or authorised by the Company.
Nothing contained on the Company's website shall be construed as granting any licence, right or interest in any intellectual property belonging to the Company or any third party, except where expressly provided in writing.
The Company's website, products, services and all information made available through the website are provided on an "as is" and "as available" basis, without any representation or warranty of any kind, whether express or implied, except to the extent expressly required under applicable law.
While the Company endeavours to ensure that the information published on the website is accurate and up to date, it does not warrant that the website will always be uninterrupted, error-free, secure or free from viruses, malware or other harmful components. Users access and use the website at their own discretion and risk.
The Company does not warrant that its products are suitable for every individual or that the results of using any product will be identical for every person. Users are advised to carefully read all product labels, directions and warnings before use and to seek appropriate professional advice wherever necessary.
To the fullest extent permitted under applicable law, the Company, its directors, officers, employees, representatives and affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary or punitive damages arising out of or relating to the use of, or inability to use, the Company's website, products or services, including but not limited to loss of profits, business interruption, loss of data, loss of goodwill or other commercial losses.
The Company's total liability, if any, arising out of any claim relating to the purchase of products or use of the website shall, to the extent permitted by applicable law, not exceed the actual amount paid by the User for the specific product or transaction giving rise to such claim.
Nothing contained in these Terms shall exclude or limit any liability that cannot be excluded or limited under applicable law.
The User agrees to indemnify, defend and hold harmless the Company, its directors, officers, employees, representatives and affiliates from and against any claims, actions, proceedings, liabilities, damages, losses, costs and expenses, including reasonable legal fees, arising out of or relating to the User's breach of these Terms, violation of any applicable law, infringement of any third-party rights or misuse of the Company's website, products or services.
The Company respects the privacy of its Users and is committed to protecting their personal information in accordance with applicable laws. Collection, use, storage, disclosure and processing of personal information shall be governed by the Company's Privacy Policy, which forms an integral part of these Terms.
By accessing or using the Company's website or services, the User acknowledges that they have read and understood the Privacy Policy and consent to the collection, processing and use of their information in accordance with the Privacy Policy and applicable laws.
These Terms shall be governed by and construed in accordance with the laws of India.
Subject to applicable laws, any dispute, claim or proceeding arising out of or relating to these Terms, the Company's website, products, services or any transaction with the Company shall be subject to the exclusive jurisdiction of the competent courts at Pune, Maharashtra.
The Company reserves the right to amend, modify, revise, replace or withdraw these Terms, in whole or in part, at any time to comply with applicable laws, regulatory requirements or evolving business and operational needs.
Updated versions of these Terms may be published on the Company's official website and shall become effective from the date specified by the Company unless otherwise stated. Continued access to or use of the Company's website or services after publication of the revised Terms shall constitute acceptance of such revised Terms to the extent permitted by applicable law.
If any provision of these Terms is held to be invalid, illegal or unenforceable by a competent authority, the remaining provisions shall continue to remain valid and enforceable to the fullest extent permitted by law. The Company's failure to enforce any provision of these Terms on any occasion shall not constitute a waiver of its right to enforce such provision at any subsequent time.
For any questions, clarifications or concerns relating to these Terms or the Company's website and services, Users may contact the Company through the contact details published on the Company's official website.
Users are encouraged to regularly review these Terms and all other policies published on the Company's website to remain informed of any updates or amendments.
