FeelGood Multitrade (OPC) Pvt Ltd ("FeelGood", "Company", "we", "our" or "us") is committed to protecting the confidentiality, integrity and privacy of information entrusted to us.
As part of our direct selling business operations, we collect and process certain information relating to customers, distributors, franchisees, business associates, website visitors and other individuals who interact with the Company. We recognize the importance of safeguarding such information and take reasonable measures to protect it against unauthorized access, misuse, disclosure, alteration or destruction.
Generally, our intention is to collect only such information as is reasonably necessary to provide products, services, business opportunities, customer support and other legitimate business functions.
This Privacy Policy explains:
By accessing our website, purchasing products, registering as a customer or distributor, participating in Company programs or otherwise interacting with the Company, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy has been prepared considering applicable laws and regulations, including:
This Privacy Policy applies to information collected through:
This Policy applies to:
Company means FeelGood Multitrade (OPC) Pvt Ltd
Customer means an individual purchasing products or services from the Company.
Distributor means an individual registered with the Company to market products and participate in the Company's direct selling business.
Personal Information means information that identifies or can reasonably identify an individual.
Sensitive Personal Information includes financial information, identity verification records and other information requiring enhanced protection under applicable laws.
Processing includes collection, storage, use, disclosure, transmission, analysis, retention, modification and deletion of information.
Depending on the nature of your interaction with the Company, we may collect the following information.
The Company may maintain:
We may collect information submitted through:
We collect information through the following methods:
Information provided by you when you:
Information collected automatically through:
Information received from:
The Company may use information for the following legitimate business purposes:
Subject to applicable laws, we may:
The Company may disclose information only where reasonably necessary for legitimate business, operational, contractual, legal or regulatory purposes.
The Company does not sell personal information as a commercial business activity.
The Company may utilize cloud infrastructure, technology platforms and service providers that process or store information in different jurisdictions.
Where such processing occurs, the Company shall take reasonable measures to ensure that information is handled in accordance with applicable legal, contractual and security requirements.
Our website may use cookies and similar technologies for the following purposes:
Users may configure their browser settings to control or disable cookies. However, certain website features may not function properly if cookies are disabled.
The Company maintains reasonable administrative, technical and organisational safeguards designed to protect personal information from unauthorized access, misuse, disclosure, alteration or destruction.
Such safeguards may include:
While the Company strives to protect personal information using commercially reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
The Company retains information for as long as reasonably necessary to:
Certain records, including KYC records, genealogy records, commission records, transaction records, financial records and compliance-related records may be retained for longer periods where required by applicable laws, regulatory obligations, dispute resolution requirements or legitimate business purposes.
Information may be deleted, anonymised or archived when it is no longer required for lawful business purposes.
Subject to applicable laws, you may exercise the following rights with respect to your personal information:
The Company may require reasonable identity verification before acting upon any such request.
The Company's products, services and business opportunity are intended only for individuals who are legally competent to enter into binding contracts.
The Company does not knowingly collect personal information from individuals below 18 years of age. If such information is identified, reasonable steps may be taken to remove it from Company records.
Our website or mobile applications may contain links to third-party websites operated by independent organizations.
The Company does not control and is not responsible for the privacy practices, content or policies of such third-party websites. Users are encouraged to review the privacy policies of those websites independently before sharing any personal information.
The Company reserves the right to amend, modify, revise or update this Privacy Policy at any time to reflect changes in applicable laws, regulatory requirements, business operations or Company practices.
Any revised version shall become effective upon publication on the Company's official website or other Company-authorized platforms unless otherwise required by applicable law.
Users are encouraged to review this Privacy Policy periodically to remain informed about how their information is collected, used and protected.
By accessing the Company's website, purchasing products, registering as a Customer or Distributor, participating in Company programmes or otherwise interacting with the Company, you acknowledge that you have read, understood and accepted this Privacy Policy.
If you do not agree with the terms of this Privacy Policy, you should discontinue the use of the Company's platforms and services.
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:
FeelGood Multitrade (OPC) Pvt Ltd
Email: care@feelgoodmultitrade.com
Phone: +91 98812 31234
Website: www.feelgoodmultitrade.com
Registered Office:
5, Kunal Lexus,
Gulmohar Path,
Opposite Nirmitee Gallery,
Law College Road,
Erandwane,
Pune – 411004,
Maharashtra, India.
In accordance with applicable laws and Company policies, including the Information Technology Act, 2000 and the rules made thereunder, the Company has appointed a Grievance Officer to receive, review and facilitate the resolution of complaints, concerns and requests relating to this Privacy Policy.
Name: Mrs. Sadhana Koli
Email: grievance@feelgoodmultitrade.com
Phone: +91 83800 37200
The Company shall make reasonable efforts to review and respond to complaints, concerns and requests relating to this Privacy Policy in accordance with applicable laws and the Company's internal procedures.
This Privacy Policy is published in the interest of transparency and shall be read together with the Company's other legal documents, policies and agreements available on its official website.